Shipping policy
We are committed to providing you with a seamless shopping experience. This shipping policy applies to all orders within the United States. By completing your purchase, you acknowledge and agree to the terms outlined below.
Please take a moment to familiarize yourself with our shipping policies and procedures. Our goal is to ensure timely and efficient delivery of your order, and we are here to assist you with any questions or concerns that may arise during the shipping process. Thank you for choosing to shop with us. We look forward to serving you.
TRANSIT, HANDLING AND ORDER CUT OFF TIME
- • Domestic Shipping (Ready-to-ship items): 2–7 business days.
- • Domestic Shipping (Custom products): 7–12 business days (includes production time).
- • International Shipping (Ready-to-ship items): 2–3 weeks.
- • International Shipping (Custom products): 3–4 weeks (includes production time).
- Order cut-off time will be 03:00 PM (GMT-8)
Carrier & Tracking Information:
We use USPS priority mail as our shipping career. Once your order has been shipped, you will receive a shipping confirmation email with your tracking number. This tracking number will be activated within 24 hours. You can easily track your Order here .
Change of Address:
If you need to update your shipping address, please contact us at [email protected] within 24 hours of placing your order. Please note that we cannot change the shipping address once your order is in transit.
Customer Support:
We’re here to assist you! Reach out to us during the following hours:
Operating Hours:
Monday - Friday: 9:00 am - 6:00 pm
(GMT-8)
Contact Us:
Email: For any questions or inquiries, email us [email protected]
We strive to respond to emails within 24 hours during business days.
Notes:
Delivery times may vary due to external factors such as public holidays, weather conditions, or courier delays.